Unparalleled After Sales Support

We’ve been in the business far too long to understand how vital seamless after-sales support can be for our partners and our clients. Our brand is built on trust and satisfaction, and that is why when you purchase a product from The White Teak Company, you get access to our impeccable after-sales service, and our Customer Support team will always be there to help you out regarding any concerns you have.

Live Updates on Order Status

The White Teak Company has an exceptional order tracking system that helps us and our partners project themselves as dependable and trustworthy, and it goes a long way when it comes to customer satisfaction and loyalty. Our partners can track the shipments through the website and contact the Customer Support team whenever necessary.

Scheduled Delivery Privileges

All our partners are entitled to avail of this exclusive feature where you can schedule a delivery for a specific timeframe that falls out of our standard delivery time (5-7 business days). Our Customer Support team will ensure that the inventory is blocked and your shipment reaches precisely in your desired timeframe.

Total transparency in policies and pricing

When our clients purchase from us, it’s not just a monetary investment, it’s an emotional investment too. And that’s why we keep our pricing and policies completely transparent, and we’re here to answer any and every query our partners or the clients have regarding the purchase.

Recommendation from Experts

When you partner with The White Teak Company, you become a part of our exceptional community of Architects and Designers. Challenge your imagination with our exquisite range of lighting designs and maximise your designing prowess with our Lighting Experts and Subject-Matter Experts at your disposal. Feel free to use our 3D product models to add enhanced convenience to your designs.

Exceptional Virtual Experience

Keeping the current global scenario in mind, The White Teak Company offers an impeccable phygital purchase experience that lets our partners virtually visit any of our lighting showrooms. Our partners are also entitled to live video sessions with our Sales team from any of our stores to understand the products better if necessary.